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Solution selection window doesn't show


With recent updates, I can connect to CRM and it "loads" but I can't see the selection window for solutions. In the past sometimes this happened when multiple excel sessions were open or multiple screens but I can't get it to show under any circumstances now. Any ideas? I'd hate to lose this tool! I'm using Excel 2013. Others in my office can still use so thinking there must be a setting somewhere.


janett wrote Oct 3, 2015 at 6:36 PM

I actually have resolved this problem. I checked my other Add-ins and through testing, determined I had to remove "Analysis Toolpak" and "Analysis Toolpak - VBA". For anyone having this issue, I'd recommend removing other add-ins and see if resolves and then add back until you find the one causing the issue.

wrote Oct 22, 2015 at 3:32 PM

SSEWELL wrote May 19, 2016 at 12:48 PM

This worked for me as well. - clearing the checkbox for the DAX studio com add-in resolved it for me.

polshgiant wrote Jul 14, 2016 at 10:46 PM

Removing the same two add-ins as janett worked for us.